Frequently Asked Questions
Quick answers to help you understand how Agnes works and how we protect your privacy.
General
What is Agnes?
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What is Agnes?
+Agnes is an AI-powered system that verifies the authenticity and consistency of documents used in tenant screening, such as pay stubs, bank statements, and IDs.
Does Agnes make rental decisions?
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Does Agnes make rental decisions?
+No. Agnes only analyzes documents for signs of tampering and consistency. Landlords remain responsible for rental decisions.
Privacy & Rights
Can I access the report about me?
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Can I access the report about me?
+Yes. You can request a copy of the verification report at any time by emailing privacy@verifywithagnes.com.
Can I request deletion of my data?
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Can I request deletion of my data?
+Yes. Email privacy@verifywithagnes.com to request deletion. We delete original documents after 30 days automatically.
For Landlords
What file types are supported?
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What file types are supported?
+We support common formats including PDF, JPG, and PNG. For best results, use original digital files rather than photos.
How long does verification take?
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How long does verification take?
+Most verifications complete within minutes. Complex cases may take longer.